latest post

How customer focused are you?

18.05.2022

Being customer focused isn’t always a good thing. I’ll explain. Wearing your sales hat and providing what you may class as top-notch customer service can and often will go against what you are setting out to achieve in the first place ...

read more

Collaboration – The Pros and Cons

Now more than ever, businesses are embarking on collaborations, whether it be through strategic partnerships, joint ventures, projects or simply to help one another out. The past eighteen months in b...

  • read more

Networking Etiquette – 7 Tips to Ensure You Are Remembered (In a Good Way)

As we return to in-person events after adjusting to life through the screen, it’s easy to forget the basics of etiquette and communication when face to face with another human.  Anxieties o...

  • read more

Can we really futureproof our careers?

Recently I had the pleasure of facilitating a series of webinars for the psychology department of a university I work closely with and in amongst the array of knowledgeable and inspiring speakers was ...

  • read more

New Year, New Goals… Or is it?

As we enter into the shiny brand new year of 2022, we firstly ask ourselves collectively, “where on earth have the past two years gone?” Secondly, we start to think if we haven’t alr...

  • read more

Back in the room

I felt it apt to this month write about my experiences since the events and hospitality industry have reopened their doors and having been fully immersed in this industry for the best part of fifteen ...

  • read more

Inspiration, Gratitude, Creativity…In That Order

The pandemic has encouraged many of us to go back to basics, reflect and reconnect with; -What / who really matters-What/who brings us joy-What /who inspires us Ask yourself, “what inspires, ene...

  • read more

Regain Clarity of Your Vision

Are you feeling distracted and off course since the pandemic hit? If so, it is totally normal to feel as though the clear 2020 vision you had at the start of last year has turned into a fog of uncerta...

  • read more

13 Lessons for 13 Years in Business

As Fiona celebrates thirteen years in business, she reflects on the key things she has learnt… 1.       Intuition – Follow it because it is always right – I have had ...

  • read more

Making your come back – 9 steps to consider

Whilst the recently announced government roadmap is ambitious, it has given hope to many that we can soon be released from the confines of our own homes, remote working and Zoom… Like many, I h...

  • read more

It’s all in the detail…pay attention to it

Recently, I was drawn towards a quotation by the founder of Amazon, Jeff Bezos, which I would like to share with you: “If you don’t understand the details of your business, you are going t...

  • read more

Where are you when you get your best ideas?

Believe it or not, inspiration and ideas do not just appear on command.  A good amount of work must go into the summoning of a new idea.  You must create a space for them, invite them in and...

  • read more

Business Networking Online: 7 Steps to Success

1. Know your market– Identify your current audience and then ask yourself are they your perfect customer?  If the answer is no, then it is time to change your marketing strategy.  Aski...

  • read more

Master Your Mindset

As we embark on a new year, with new challenges ahead, some have been bossing the lockdowns and enjoying the downtime, whilst others are just plain fed up and ready to be released.  There is no r...

  • read more

10 creative ideas to boost team morale through the screen

2020 was the year of virtual communication with Zoom downloads increasing by 1200% within the first week of lockdown one and whilst the majority of us still prefer in person connection, we should acce...

  • read more

2021 & beyond: Business Predictions

2020 was the year of virtual communication, with Zoom downloads increasing by 1200% within the first week of lockdown one and whilst many of us still prefer in person connection, we should accept the ...

  • read more

Goal setting – Know what you want and how to achieve it

The last time I did archery was on a Pontins adventure holiday in the Isle of Wight aged eleven, so when I recently did it again some twenty seven years later, I expected to be a little rusty… ...

  • read more

Strategic Storytelling…To Pitch Or Not To Pitch

Over the years, I have integrated the magic of storytelling into my work, whether it be public speaking, writing, or networking- why?  Well because its much more interesting and ‘real&rsquo...

  • read more

Functions of social media for businesses

Having a presence on social media is VITAL for any business, and it’s becoming even more important in the modern age. There was a time when social media was just for networking between friends. N...

  • read more

Creativity in business

Definition of creativity: The use of imagination or original ideas to create something new, innovative and exciting. This past six months has seen me reconnect with my creative side and I know I ...

  • read more

Your Ladder

I recently visited an art gallery located in the Mailbox in Birmingham & came across a beautiful six-foot-tall bronzed sculpture with a ladder being at the centre focus; a woman balanced precariou...

  • read more

Subscribe to our newsletter!