How customer focused are you?

Now more than ever, businesses are embarking on collaborations, whether it be through strategic partnerships, joint ventures, projects or simply to help one another out. The past eighteen months in b...

As we return to in-person events after adjusting to life through the screen, it’s easy to forget the basics of etiquette and communication when face to face with another human.  Anxieties o...

Recently I had the pleasure of facilitating a series of webinars for the psychology department of a university I work closely with and in amongst the array of knowledgeable and inspiring speakers was ...

As we enter into the shiny brand new year of 2022, we firstly ask ourselves collectively, “where on earth have the past two years gone?” Secondly, we start to think if we haven’t alr...

I felt it apt to this month write about my experiences since the events and hospitality industry have reopened their doors and having been fully immersed in this industry for the best part of fifteen ...

The pandemic has encouraged many of us to go back to basics, reflect and reconnect with; -What / who really matters-What/who brings us joy-What /who inspires us Ask yourself, “what inspires, ene...

Are you feeling distracted and off course since the pandemic hit? If so, it is totally normal to feel as though the clear 2020 vision you had at the start of last year has turned into a fog of uncerta...

As Fiona celebrates thirteen years in business, she reflects on the key things she has learnt… 1.       Intuition – Follow it because it is always right – I have had ...

Whilst the recently announced government roadmap is ambitious, it has given hope to many that we can soon be released from the confines of our own homes, remote working and Zoom… Like many, I h...

Recently, I was drawn towards a quotation by the founder of Amazon, Jeff Bezos, which I would like to share with you: “If you don’t understand the details of your business, you are going t...

Believe it or not, inspiration and ideas do not just appear on command.  A good amount of work must go into the summoning of a new idea.  You must create a space for them, invite them in and...

1. Know your market– Identify your current audience and then ask yourself are they your perfect customer?  If the answer is no, then it is time to change your marketing strategy.  Aski...

As we embark on a new year, with new challenges ahead, some have been bossing the lockdowns and enjoying the downtime, whilst others are just plain fed up and ready to be released.  There is no r...

2020 was the year of virtual communication with Zoom downloads increasing by 1200% within the first week of lockdown one and whilst the majority of us still prefer in person connection, we should acce...

2020 was the year of virtual communication, with Zoom downloads increasing by 1200% within the first week of lockdown one and whilst many of us still prefer in person connection, we should accept the ...

The last time I did archery was on a Pontins adventure holiday in the Isle of Wight aged eleven, so when I recently did it again some twenty seven years later, I expected to be a little rusty… ...

Over the years, I have integrated the magic of storytelling into my work, whether it be public speaking, writing, or networking- why?  Well because its much more interesting and ‘real&rsquo...

Having a presence on social media is VITAL for any business, and it’s becoming even more important in the modern age. There was a time when social media was just for networking between friends. N...

Definition of creativity: The use of imagination or original ideas to create something new, innovative and exciting. This past six months has seen me reconnect with my creative side and I know I ...

I recently visited an art gallery located in the Mailbox in Birmingham & came across a beautiful six-foot-tall bronzed sculpture with a ladder being at the centre focus; a woman balanced precariou...